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Returns & Refund Policy

Last updated: 08/10/2025

At CBD UK, we want you to be fully satisfied with your purchase.

  1. Returns
  • You may return unopened and unused products within 14 days of delivery for a full refund.
  • Products must be returned in their original packaging.
  1. Refunds
  • Refunds are issued to the original payment method once the returned item is received and inspected.
  • Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or damaged product).
  1. Non-Returnable Items
  • For health and hygiene reasons, opened or used products cannot be returned.
  1. Faulty/Damaged Items
  • If you receive a faulty or damaged item, contact us at admin@cbd-uk.co.uk within 48 hours of delivery with photos.
  • We will arrange a replacement or refund.